I have an issue when I run my MicroSurvey software

A Complete list of MicroSurvey's desktop products can be found here. (Leica IMS MAP 360 here)

This includes:

  • MicroSurveyCAD
  • InCAD
  • EmbeddedCAD
  • Map360
  • STAR*NET
  • FieldGenius

This section of the troubleshooter will try to resolve any issues which arise when starting or running a MicroSurvey desktop product. From the options below choose a problem which best describes your situation:

Next Steps

I have an error when I launch the desktop software

Error message: Your local USB key has been pulled

I have an error when I attempt to run a STAR*NET Converter from the Input Menu

I have an issue with Mobile Product licensing (FieldGenius, Layout or Evidence Recorder)

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Licensing Troubleshooter