Error message: Your local USB key has been pulled

This message indicates that your USB is no longer recognized by the program. You may have inadvertently pulled the key out of its port.

Click OK on this message and then save your work. The program will close and you must restart. If your key is otherwise functioning properly but you are seeing this error message please contact support.

Click OK on this message and then save your work.

Before launching the program insert the key and ensure the red light comes on.

Next Steps

License Manager Error Field reads: Unable to find a license key (Follow steps on this section)

Previous Step

I have an issue when I run my MicroSurvey software