I have Run as Administrator but am still seeing the error message
If you are still seeing this error message it is an indication that a security policy or a third party application has prevented the program from fully installing. We have seen examples where this can be caused by anti malware software and have made notes on this Security Software page as we learn more about specific applications that can cause problems.
If you have been unsuccessful finding the cause a "30 day demo reset" may refresh settings:
- Type msregister in the command line
- "Create Registration Form to FAX or Email"
- Copy User Code 1 and User Code 2 from the dialog you see
Please submit a support ticket or call MicroSurvey at 1-800-668-3312 or 1-250-707-0000 with the appropriate information.