Prioritizing defects and features based on the following resources as a guide:
Scope |
Guidelines |
Business Value |
Guidelines |
5 |
- Affects most or all users and/or a very large range of system functionality
|
5 |
- Extremely Important to most or all customers
- Extreme impact on brand or reputation
- Critical to the success of the business
|
4 |
- Affects a large set of users and/or large range of system functionality
|
4 |
- Important to many customers
- Significant impact on brand or reputation
- Significant competitive advantage
|
3 |
- Affects a moderate set of users and/or moderate range of system functionality
|
3 |
- Important to a moderate number of customers
- Moderate significant impact on brand or reputation
- Moderate important competitive advantage
|
2 |
- Affects a small set of users and/or a small range of system functionality
|
2 |
- Important to only few customers
- Minor impact on brand or reputation
- Minor competitive advantage
|
1 |
- Affects a minimal set of users and/or a very small range of system functionality
|
1 |
- Important to only a few or even no customers
- Little or no impact on brand or reputation
- Little or no competitive advantage
|
Severity |
Guidelines |
Urgency |
Guidelines |
5 |
- Data loss, data corruption or system unavailable
|
5 |
- Extremely time constrained
- Extreme level of dependency of other items on the completion of this task
- If not completed immediately there is little or no value to doing it
|
4 |
- Important functionality is unavailable with no workaround
|
4 |
- Highly time constrained
- High level of dependency of other items on the completion of this task
- Important to go into the next sprint because of customer or contractual requirements
|
3 |
- Important functionality is unavailable but has a reasonable workaround
|
3 |
- Moderately time constrained
- Moderate dependency of other items on the completion of this task
- Desirable to complete in the next one or two sprints
|
2 |
- Secondary functionality is unavailable but has a reasonable workaround
|
2 |
- Minimally time constrained
- Minimal dependency of other items on the completion of this task
- Completion in the next two or three sprints is adequate
|
1 |
- Cosmetic issues or some functionality unavailable but has a simple workaround
|
1 |
- Not time constrained
- No dependencies
- Little or no impact
|